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Judy Madden
Principal Advisor
Focused on Medicare education, coverage conversations, and helping clients understand plan tradeoffs.
About Springwater Insurance
Medicare guidance built around clarity, patience, and personal attention.
We are an independent Medicare insurance agency focused on helping people understand the choices in front of them before they make a coverage decision.
Meet with Our Team
Our approach
A good Medicare conversation should feel clear — not rushed.
Medicare choices can involve networks, prescription formularies, cost sharing, enrollment windows, and plan-specific rules. Our role is to help organize those details into a conversation you can actually use.
- Explain Medicare terminology in plain English
- Ask about your healthcare priorities before discussing plans
- Clarify tradeoffs instead of focusing on a single feature
- Support enrollment when you are ready to make a choice
- Remain available as questions arise later
Leadership
People-first guidance, with a professional standard.
Our team is organized around education, plan review, and client support.
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Donna Seitz
Client Experience Lead
Coordinates consultations, client follow-up, and a smooth experience through the enrollment process.
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Kathleen Ellis
Medicare Education Specialist
Supports educational resources and helps make Medicare concepts easier to navigate.
Our principles
Simple ideas that shape every client conversation.
Listen first
Coverage is personal. We start by learning what matters before discussing possible options.
Explain the tradeoffs
We focus on how plans work — networks, costs, drug coverage, rules, and flexibility — not just headline features.
Stay available
Medicare questions can continue after enrollment. Our service model is designed to support an ongoing relationship.
Bring us your Medicare questions.
A clear conversation is the best place to start.